Cloud ERP Solution Providers in UAE | ERP Solution Providers in Dubai

Bluesky Support Ticketing

Bluesky Support Ticketing offers an easy way to log complaints from customers and assign it to employees and keep track of it from start to end. It has multiple levels of tracking and assignment to employees. The feature can be directly used from within the users programs and customers would get a complete view of all recorded problems and its time / solutions including a Star Rating system. It can be used by any service provider to ensure that their services are upto date and without missing anyone.

Our Key Support Ticketing features in Dubai, UAE include:

  • Direct Login for Customers
  • Multi-Level Work Flow
  • Email / Notification / SMS.
  • Work Timings / Status Monitoring.
  • Dashboard
  • Reports